Dave began his Apple support business in 1988 and is currently an Apple Certified Support Professional registered with the Apple Consultants Network serving homes, businesses, and educational institutions all over Pittsburgh and surrounding regions with onsite services.
Dave also provides remote support services for Apple clients all over the USA including Texas, Arizona, Florida, Minnesota, and North Dakota. Now with better broadband satellite services available worldwide, Dave is able to remotely support Apple clients as far as London, Zimbabwe, Saskatchewan and Nicaragua.
Dave led the project to expand Apple retail store called MacOutfitters (1999) from a single Doylestown, PA location into Cranberry Township, PA. After successful 13 year run, all of the MacOutfitter Stores closed their doors due to the competition and massive marketing among the Apple Stores. I always remind people that MacOutfitters existed many years before the 2004 debut of Apple Stores in Pittsburgh, PA and they did a great job.
Dave was an Apple Computer team member in the Maine Wireless Laptop Project (2002), in a groundbreaking statewide project between Apple and the entire state of Maine.
Dave was an Apple Computer team member in the Bioinformatics Research Cluster (2004) for Genetic Research at the University of Pittsburgh.
Dave created the North Pittsburgh Macintosh Users Group (1996) that met monthly for 14 years and in 2013 transitioned to a very active daily Apple listserve for community Mac support issues. Dave had been an active member of the Pittsburgh Apple Business Users Group (1988-1996) before creating the NPMUG. Dave is also currently an active member of the County of Westmoreland Mac Users Group (2004) that meets monthly in Monroeville PA.
Dave was a member of a handful of community computer projects over the years, including the SewickleyNET (1992) placing several businesses in the village of Sewickley on the internet for the first time, Team Internet (1992) as a joint Mac and PC free support project, Lighthouse Foundation of Butler (2003) placing recycled computers at rural food banks, The Center for Hope (2004) in Ambridge building an 85 computer network in an old school for urban community computer access, Goodwill of Southwestern PA (2007) building the first dedicated Apple volunteer recycling team within the existing Computer Recycling Center. The full history of Apple recycling in Pittsburgh can be found at http://www.computerreach.org/who-we-are/history/
Dave has grown the Apple recycling system around Pittsburgh to be one of the largest operations of its kind. Dave leads the effort to send these repaired refurbished Apple computers to the poorest communities around Western PA and the world through the humanitarian 501c3 non-profit Computer Reach (2010).
We have used Dave Sevick for many years here at GNC. We have our own IT staff however we are not Mac experts. We contract time each year with Dave to assist my IT team when we hit issues we cannot resolve or to have assistance with major upgrades. Often times Dave responds to us by email with a few tips that usually work and get us up and running without needing to have him onsite. When we need to have him in he has usually been in on the same or next day. Dave also offers remote support that sometimes speeds up the resolution. He can remote in and often times fix the issue in less time than it would take to arrive onsite. If he is booked he sends another person from his network to assist if requested. I have worked with everyone in his network and never had any issues. They are very professional and work well with my team and the users we support.
If you’re looking for Mac support you have found it. Don’t look any further. We used another company once that prepackaged the support in with the purchase of equipment and saying it was a nightmare would be an understatement. The support we received was not professional. They were very disruptive, inappropriate and inefficient.
I would never hesitate to recommend Dave Sevick's services because he and his professional colleagues, such as Charles Firth, have served us well here at GNC.
Senior Systems Administrator
General Nutrition Corporation, Inc.
I have known Dave Sevick since the opening of MacOutfitters in Cranberry Township in November of 1999. We worked together professionally at MacOutfitters and MARC USA, and personally at North Pittsburgh Mac User Group meetings.
Dave provided technical support in break-fix scenarios that occurred at MARC as well as preventative maintenance for 30 to 50 Mac laptops and desktops. I would provide him with a list of things I needed completed on each laptop (OS updates, software updates, HD defragging, new software installs, and etc), run through one laptop with him, and then send him off to complete the list. Other times, users would alert me to issues while he was working on a machine and Dave would troubleshoot the issue right there, or alert me.
Dave is very prompt to return a phone call or e-mail unless he is heavily involved in something with a client. I can recall dinners at 10PM during the opening of MacOutfitters where he’d still be fielding support calls on his cell phone. Almost all communiqués are returned the same day depending on the time received and their urgency.
MARC used Dave for several years. He did onsite contract work prior to me coming on board and we continued to use him for offsite support the next 3 years. The need for external help decreased as I took on more and more responsibilities at MARC and could handle most everything in-house.
I was very satisfied with the quality of Dave’s work. He always keeps abreast of new technologies and how they can be implemented. Once you work with him, it won’t take long to see he is passionate about what he does and the satisfaction he gets from helping users.
I would definitely recommend him to others. I recommend him to users at MARC with Macs at home that the company does not support. I have only heard good things from my users regarding his service. Dave has many contacts with different focuses in the Mac world so if he does not know something off the top of his head, he has a lot of resources to call upon.
MARC USA Advertising
I have known Dave for over 10 years and have called upon his Mac expertise on many occasions - both in my home and in my 57 employee medical office. Dave has always been able to come up with a quick and cost effective solution to any problem that I have given him. I can recommended him without reservation....
Bob Fusco, MD
I think what you are doing with the NPMUG and have done is just fantastic. I remember how excited I was when my friend gave me her old computer. It was my first...I was thrilled and became a lifelong Mac enthusiast. Thanks for all you do. And thanks for the NPMUG email contacts. It has helped me a lot.
Apple User Group Member
Dave was a true blessing to me. He went way above and beyond helping me when my computer crashed. I had a job that was due at the printer when my computer crashed. I emailed Dave the night I had problems and he made time the next day to be here at my house to help me. He did what he could to save all my files on one of his drives, and left those drives with me. He then personally drove my computer to MacOutfitters. He called them and told them what happened and asked them to rush fixing the computer because I had a job due to the printer. He was there at the store when the part arrived; he repaired everything and personally brought the computer back to me before leaving for a weekend getaway. He took extra time out of his workday to make sure my computer was up and running and my job got delivered to the printer in time. I don’t know what I would have done without all his help. He’s wonderful. He let me know everything that went wrong with my computer, and gave me suggestions on what hardware I could buy that would backup my system automatically every night! I never have to worry when something happens, because I know that Dave will do his best to help me. There are not too many people out there who are that concerned about their clients! But Dave does. Thanks so much Dave.
Dave has been helping me as a consultant for the past several years. He has provided advice, service, and support with hardware, software, and setting up home networks. Dave is a Mac expert with a large range of resources. What makes him stand out from the crowd is his enthusiasm for everything Apple, his integrity and honesty, and his sincere commitment to each and every client. He is readily available and returns calls promptly. Appointments are easy to make. He deals with emergencies quickly. Dave’s personal touch approach puts him in a class of his own.
Shelley Lipton PhD
Subject: apple installation process - a positive experience
Dear Governor King,
As a demonstration site for the laptop initiative we have been experiencing a flurry of excitement here at Pembroke School. All the excitement is not without fear as we anticipate becoming leaders in the boldest educational endeavor I have been involved in. But, the people that have been here to make technical preparations have done much to ease those fears.
As of yesterday we are wireless, ports in place and functional. As each team from Apple has been to our building I have been extremely impressed with their efficiency, friendliness and organization.
Today Joe Bisson and Dave Sevick from Precision Consulting arrived at our building about 11:30. They came straight to my office and introduced themselves. They went to work immediately and were very open to my shadowing them wherever they went. I am determined to absorb as much information as possible as each step is taking place. These gentlemen went about their job with great expertise and at the same time stopped to explain everything they were doing. They used terminology that was easy for me to understand and I really felt I had an excellent grasp of what was being done. Some of the 7th and 8th grade students were present and Dave even took the time to explain to them the process he was going through. That type of action gives our young people a sense of ownership of this project. We have involved them in every step along the way and the men from Precision did the same.
This type of efficiency, expertise and down to earth attitude has beeen the case with all the people that have come to our building thus far; Paul doing the walk through, the two men doing the wiring, Dave and Joe and the people from Apple that I have met and/or had phone conferences with. Each time I deal with people my fears diminish and the excitement heightens.
We now await the arrival of the iBooks themselves and look forward to our continued relationship with all the Apple representatives throughout this project.
Paula Smith PhD, Principal
Pembroke, Maine Elementary School