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<td align ="left"><span class="display"> Welcome to MacFixIt, Dave Sevick</span></td>
<td align="right"><span class="display">Wednesday, December 17 2008 @ 03:32 AM PST </span></td>
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<span class="articleFeature">Today's Featured Article</span>
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<span class="basicsm"><img src="http://www.macfixit.com/images/2001/gray_bullet.gif" alt="Late-Breakers" title="Late-Breakers" border="0"> Late-Breakers</span>
<br>Tuesday, December 16 2008 @ 05:15 AM PST<br>
<div style="float:right" class="basicsm"></div>
<h1 class="articleTitle"><span class="articleTitle">Mac OS X 10.5.6: failed installation, mail quits, more</span></h1>
<span class="basicsm"> </span>
<span class="articleText">
<p>
<b>Failed installation (stuck on configuration installation)</b> By far the most widely reported issue with Mac OS X 10.5.6 invovles failed installation, specifically stalls that occur during the "configuring installation" phase. Sample reports from MacFixIt readers include:
</p>
<ul>
<li>"The installation configuration phase stalls almost immediately with 10.5.6 on my MacBook.</li>
<li>"Twice I've tried to install the latest OS X update. The Finder quits and the Configuration Installation screen hangs with just a hint of blue on the progress bar. Dual 2.3 GHz PowerPC G5. Had to force shutdowns."</li>
<li>"I have a PowerBook g4 1.33 aluminum and I have just downloaded the update. I rebooted and now I have been on the "configuring installation" screen for at least 2 hrs. I have 2 gigs of ram and at least 20 gigs free. I have never had a problem with an installation before. I googles around and haven't seen any mention of anyone having this problem."</li>
</ul>
<p>
If you are experiencing a similar issue, first try downloading (or re-downloading) the appropriate standalone update from <a href="http://support.apple.com/downloads/">Apple's download page</a> and reapplying it.
</p>
<p>
Failing that, restart into Safe mode, by holding down the Shift key from the moment you hear the startup "bong" to the moment the "spinning gear" appears. Expect this startup to take longer than usual. Don't be alarmed if the fans whir loudly during the "spinning gear" display. Eventually you will be presented with the Safe Boot login screen. Log in as the administrator and reattempt the update.
</p>
<p>
Remember to avoid performing any other processes while the Mac OS X 10.5.6 update is taking place in order to lessen the chances of this issue.
</p>
<p>
<b>Mail quits after launching, crashes</b> Several users have reported repeated Mail.app crashes or quits on launch after the Mac OS X 10.5.6 update. Reports include:
</p>
<ul>
<li>"I updated to 10.5.6 and launched Mail. It quits right after showing the Inbox. Wish I knew how to fix this."</li>
<li>"Since updating, Mail crashes EVERY TIME I try to open an email with an attachment."</li>
<li>"After installing 10.5.6 my Mail application crashed repeatedly , even after rebooting."</li>
</ul>
If you are experiencing similar issues, try uninstalling PGP software and other third-party Mail.app add-ons. Failing that, try the following fixes:
<blockquote>
<b>Remove ToDo items</b>Users might check the console application for the Mail crash log (listed under "CrashReporter" in the Console application) if the problem occurs. If the crash log lists something such as "trying to set a non-ToDo MailboxUid for a ToDo", then users might try removing accumulated ToDo items. These items are available both in Mail as well as iCal, so users can remove them by opening iCal and deleting them from that application. It's recommended to list all ToDo items and then cut them using the "Edit" menu instead of outright deleting them. Then quit iCal and attempt to open Mail again. If this does not fix the problem, users can then open iCal and paste the previously cut ToDos back into the application.
<p></p>
<p>
<b>Troubleshoot messages loaded at startup</b>
If a message contains corrupt content (pictures or attachments) that are causing problems, users can prevent the messages from loading at application launch by holding the shift key directly after launching Mail. From here users can troubleshoot mail messages to see if any cause the program to hang or crash, and remove any problematic messages causing such behavior.
</p>
<p>
<b>Remove preference files and troubleshoot accounts</b>
If the first two fixes do not address the problem, users can try removing the Mail application preferences, called <tt>com.apple.Mail.plist</tt> and located in the <tt>~/Library/Preferences/</tt> folder. Doing this will require mail account information to be reentered, but all previous messages and mailbox setups will remain and be visible again after account information has been supplied. In addition, Mail setup can be compared against that for a fresh account by creating a new user account and logging into that one. Then users can set up Mail and see if the problem persists. If it does not, then users know the problem has to do with their account and can troubleshoot the problem, targeting items in the <tt>~/Library/Mail/</tt> folder, or removing the contents of the <tt> ~/Library/Caches/Mail/</tt> folder.
</p>
</blockquote>
<p>
<b>AirPort Utility problems</b> A handful of users have reported that AirPort Utility is broken after the Mac OS X 10.5.6 update. One reader writes:
</p>
<p>
"MBP 2.4 GHz Intel Core 2 Duo. Installed 10.5.6 using combo updater in safe mode. After update, "Airport Utility was unable to find any Apple wireless devices." Airport connection is fine, though. I reapplied the combo updater, repaired permissions, ran DiskWarrior 4.1.1, and Airport Utility still doesn't see any of my routers. Please advise."
</p>
<p>
This issue can generally be resolved by downloading and reinstalling <a href="http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple.com%2Fdownloads%2FAirPort_Utility_5_3_2_for_Leopard&answerid=16777220&src=support_site.downloads.search">AirPort Utility</a>.
</p>
<p>
<b>Swollen RAM usage</b> Some users have reported dramatically increased idle RAM usage under Mac OS X 10.5.6. One reader writes:
</p>
<p>
"First impressions are that I regret applying it to my MacBook Air, which of course has only 2GB of RAM in it. This update consumes almost 1 GB of that without any running apps besides the usual background daemons. That means there is just one Gig of RAM left for my apps. A reboot does not change this behavior."
</p>
<p>
If you are experiencing a similar issue, please <a href="http://www.macfixit.com/contact">let us know</a>.
</p><br><br>
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<tbody><tr><td align="center" class="commentbar1"><img src="http://www.macfixit.com/layout/MFI/theme-images/pixel.gif" height="1" width="534" border="0"><br><b>Mac OS X 10.5.6: failed installation, mail quits, more</b> | 15 comments | </td></tr>
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<tbody><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=35557">DougScripts</a> on Tuesday, December 16 2008 @ 05:54 AM PST</td></tr>
<tr><td valign="top" class="basic">My Combo installer wouldn't let me select a drive to install it on, saying none of them meet the requirements. Also, when trying to download via Software Update, I get the message that there are no new updates. Perhaps this is because it is not available via SU? Did Apple pull it? (Dec 16, 9AM EDT)<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40305&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"><ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Mac+OS+X+10.5.6%3A+failed+installation%2C+mail+quits%2C+more&type=article&order=&pid=40305">Mac OS X 10.5.6: failed installation, mail quits, more</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=192825">johnlove</a> on Tuesday, December 16 2008 @ 05:58 AM PST
<ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Mac+OS+X+10.5.6%3A+failed+installation%2C+mail+quits%2C+more&type=article&order=&pid=40306">Mac OS X 10.5.6: failed installation, mail quits, more</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=35557">DougScripts</a> on Tuesday, December 16 2008 @ 06:04 AM PST
<ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Fixed%3A+Mac+OS+X+10.5.6%3A+failed+installation%2C+mail+quits%2C+more&type=article&order=&pid=40307">Fixed: Mac OS X 10.5.6: failed installation, mail quits, more</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=35557">DougScripts</a> on Tuesday, December 16 2008 @ 09:46 AM PST
</li></ul></li></ul></li></ul></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: Mail crashing fix</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=72450">jgott</a> on Tuesday, December 16 2008 @ 07:33 AM PST</td></tr>
<tr><td valign="top" class="basic">For those people having Mail crash repeatedly, do you have Letter Opener installed as a Mail Bundle? If so, you need to uninstall it, and then update to the latest version (2.07). Solved my crashing problems. <p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40309&title=Mac%20OS%20X%2010.5.6%3A%20Mail%20crashing%20fix&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"><ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Mac+OS+X+10.5.6%3A+Mail+crashing+fix&type=article&order=&pid=40309">Mac OS X 10.5.6: Mail crashing fix</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=348079">qlite</a> on Tuesday, December 16 2008 @ 08:19 AM PST
</li></ul></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=1044097">anthonyrc</a> on Tuesday, December 16 2008 @ 07:40 AM PST</td></tr>
<tr><td valign="top" class="basic">I was excited to see that finally, contacts/calendars would sync "Automatically," so I quickly installed 10.5.6 on both my machine & my Fiancé's. <br>
<br>
I'm starting to regret it. Now, iCal will eventually hog ALL available RAM and become unresponsive, requiring a force quit. This is on either machine. <br>
<br>
Even more, while the automatic syncing feature sounds nice, it's not implemented very well: it starts to sync TOO QUICK, like in the middle of creating something. So iCal slows terribly while i"m typing the title of a newly-added To Do, for example, because it's actively trying to sync it while I'm actually making it.<br>
<br>
Dammit!<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40310&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=30698">Daniel Staal</a> on Tuesday, December 16 2008 @ 09:22 AM PST</td></tr>
<tr><td valign="top" class="basic">On RAM usage: This may or may not be a problem, depending on what's going on. For the example given, for instance, if it means less swap is being used it will increase both battery life and performance.<br>
<br>
The question is if it is just caching more (and better, hopefully), or if it is actual 'needed' program memory that will need to be swapped in and out as you are using things.<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40316&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"><ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Mac+OS+X+10.5.6%3A+failed+installation%2C+mail+quits%2C+more&type=article&order=&pid=40316">Mac OS X 10.5.6: failed installation, mail quits, more</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=1044097">anthonyrc</a> on Tuesday, December 16 2008 @ 12:31 PM PST
<ul><li><b><a href="http://www.macfixit.com/comment.php?mode=display&sid=20081216011538241&title=Mac+OS+X+10.5.6%3A+failed+installation%2C+mail+quits%2C+more&type=article&order=&pid=40322">Mac OS X 10.5.6: failed installation, mail quits, more</a></b> - Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=30698">Daniel Staal</a> on Tuesday, December 16 2008 @ 06:00 PM PST
</li></ul></li></ul></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=47518">Gennx30</a> on Tuesday, December 16 2008 @ 11:14 AM PST</td></tr>
<tr><td valign="top" class="basic">I always FSCK -y, Repair Permissions, then install in "Safe Mode" <br>
<br>
1. restart Mac, holding down the Cmd -S key<br>
You will get a single user screen with scrolling lines of code<br>
2. when you have a Root$: (or whatever prompt )type FSCK -FY<br>
IF no problems proceed.<br>
I you see a <br>
SYSTEM FILE WAS MODIFIED<br>
then redo your FSCK -FY if all ok.<br>
3. reboot<br>
holding down SHIFT key<br>
Keep holding it until you see a login screen that says "Safe Boot"<br>
Login-when desktop appears,<br>
REPAIR PERMISSIONS (While waiting, go out to dinner-a movie-mow the lawn- fix your transmission. When you return Permissions should be repaired.)<br>
If not, Go get some coffee and a book<br>
<br>
When RP does finish, and if all OK proceed; if not RE DO<br>
4. When all OK,Download and Install the standalone COMBO INSTALLER-total ignore SU install-the source of many problems-ALWAYS the better route.<br>
wait-let it install and finish (it will do a reboot and black screen -dont panic<br>
When you get you final desktop[, reboot-do the FSCK -FY<br>
reboot, Repair Permissions<br>
Go visit a friend-when you return you should have a stable, fresh install of OS 10.x.x<br>
ALL SHOULD BE well unless your previous system was really messed up<br>
In that case, back up your important things, WIPE disc clean (zero out)ALWAYS THE BETTER ROUTE and re-install OS 10 from the reetail disc and rebuild your system<br>
Tedious, but its like rebuilding your house with fresh lumber rather than sticks<br>
<br>
<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40321&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=126843">baddawg65</a> on Tuesday, December 16 2008 @ 03:05 PM PST</td></tr>
<tr><td valign="top" class="basic">I installed 10.5.6 on my MacBookPro last night with no problems. The new feature I see now is they separated the "Keyboard & Mouse" and have an separate "Trackpad" function in System Preferences".<br>
Didn't try Mail since I don't use that mail client so I can't give any feedback on that issue per se. I did open the Mail client as an test but didn't configure anything but it didn't crash but again this is not a real world test. <p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40325&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=54895">kucharsk</a> on Tuesday, December 16 2008 @ 04:20 PM PST</td></tr>
<tr><td valign="top" class="basic">Updated both a Quad G5 and MacBook Pro with no problems whatsoever.<br>
<br>
As usual, the Mail crashes are almost exclusively caused by people who've installed third-party hacks and have forgotten they've done so.<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40327&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: failed installation, mail quits, more</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=2481399">julianlim</a> on Tuesday, December 16 2008 @ 08:09 PM PST</td></tr>
<tr><td valign="top" class="basic">Installed Mac OS X 10.5.6 update on an iBook G4 (1.2 GHz) w. 1.25 GB of memory via Software Update last night (against most people's suggestion of installing using the stand-alone combo updater). Repaired permissions using Disk Utility and verified disk, and restarted prior to updating. The update process went smoothly. Ran another permissions repair after the update.<br>
<br>
So far so good. Everything seems to be faster compared to Mac OS X 10.5.5 (launching applications, switching user using fast user switching, browsing using Safari, etc.) Mail works as expected, and AirPort Utility opens without a hitch. In fact, using Spaces with 8 open applications do not cause any slowdown whatsoever. I love this update! In fact, knowing this, I will now looking forward to upgrading my Intel MacBook that is still running Mac OS X 10.4.11.<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40331&title=Mac%20OS%20X%2010.5.6%3A%20failed%20installation%2C%20mail%20quits%2C%20more&type=article">Reply to This</a> ]<br></p></td></tr>
<tr><td class="basic"></td></tr><tr><td class="commenttitle">Mac OS X 10.5.6: Mail quits</td></tr>
<tr><td class="commentAuthor">Authored by: <a href="http://www.macfixit.com/users.php?mode=profile&uid=43197">domo</a> on Tuesday, December 16 2008 @ 11:23 PM PST</td></tr>
<tr><td valign="top" class="basic">I too had the Mail crashing issue after upgrading an iMac G5 using the combo updater. (I had no problems upgrading a unibody MacBook Pro in the same way.) Turned out that the issue was a Mail bundle, although not the Letter Opener that has caused others' problems: I had GPGmail installed on the iMac, but had not got around to putting it on the MacBook. Moving the bundle from Library/Mail/Bundles to ../Bundles (Disabled), then restarting Mail, solved my problem. Although I hope GPGmail is updated soon: when I need it, I need it bad.<p>[ <a href="http://www.macfixit.com/comment.php?sid=20081216011538241&pid=40334&title=Mac%20OS%20X%2010.5.6%3A%20Mail%20quits&type=article">Reply to This</a> ]<br></p></td></tr>
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