[NPMUG] Follow-up, major data loss during 10.6 install

[Tony Auretto]

Please see this link on Luminous Landscape: 
http://www.luminous-landscape.com/essays/woes.shtml

I would guess that it addresses this issue.
Tony AurettoTastar Data Systemswww.tastarsupply.com412-884-8077Fax: 
412-884-9077


-----Original Message-----

From: William James <wtjames at mac.com>

To: Dave Sevick <dave at davesevick.com>

Cc: NPMUG <npmug at davesevick.com>

Date: Sat, 05 Sep 2009 00:10:59 -0400

Subject: Re: [NPMUG] Follow-up, major data loss during 10.6 install



Your last comment applies to me, Dave. I installed Epson 10.6x drivers from 
Epson for an NX400. They don't work.

If you find anything please let us know.

Bill James

On Sep 4, 2009, at 9:39 PM, Dave Sevick wrote:

So ....  "don't it always seem to go,  you don't know what you've got till 
it's gone ...."

My apologies to Joni Mitchell and other Ladies of the Canyon for recycling 
the lyrics [http://en.wikipedia.org/wiki/Ladies_of_the_Canyon]  .

===========

The folks I saw Thursday and today have accidentally erased all their data 
while install 10.6.  Several years of photos and music and email and "who 
knows what else .." as I was not able to retrieve anything.

In the state of panic on Wednesday morning, they dug up their Leopard 10.5.1 
CD to do a "complete install"  over a failed 10.6 installation.

I was not their on Wednesday to witness how it was done .... but listening 
to the story  it seems that the Snow Leopard installer failed once, failed a 
2nd time and then they went back into old boxes to find 10.5  installer DVDs 
to "go back to the way it was ..."

I'm going to spare you the rest of the story ... but I can tell you that 
loss of precious personal data, or financial data or even your favorite 
songs that you have purchased on CDs or over iTunes can really be 
heartbreaking.

Disk Warrior saw no data I could recover.  And since new 10.5.1 data was 
written over the failed 10.6 install, the likelihood of getting Drive Savers 
to get anything back was slim and very expensive.

Moving forward :

1. We installed 10.6 over the newly created 10.5.1 and began anew !

2. A blessing was cast upon us when they remembered that they had photos and 
music on an iPod Touch !!!!!  We got 2375 songs back  back with Senuti ( $18 
utility ) . That was a great moment amidst all other bad news.   Photos did 
not transfer over ... the Apple Store will look into this with them.

3.  Time Machine 1TB drive was installed !

4.  Office 2008 was installed and updated to 12.2.1

5. iLife '09 was installed an fully patched.

6.  Grief counseling and pep talk.


btw ... we installed the 10.6 compatible Epson R320 drivers from epson.com 
[http://epson.com/]  .... they don't work !

Researching the cause this weekend.

I hope this story helps to educate and warn people ....

Dave_______________________________________________
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William James
Pittsburgh, PA
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