[NPMUG] Follow-up, major data loss during 10.6 install

[Beth McKee]

Super Duper

Sent from Beth McKee's iPhone

On Sep 5, 2009, at 6:26 AM, "Charles" <charles.snyder at gmail.com> wrote:

> Data loss scares me greatly!   Question that's going to sound really  
> basic-  besides time machine,  what are people doing to backup their  
> data. Is there a better solution than time machine?
>
> Thanks and have a safe long weekend;
>
> Charles
>
>  iPhone
>
> On Sep 4, 2009, at 9:39 PM, Dave Sevick <dave at davesevick.com> wrote:
>
>> So ....  "don't it always seem to go,  you don't know what you've  
>> got till it's gone ...."
>>
>> My apologies to Joni Mitchell and other Ladies of the Canyon for  
>> recycling the lyrics  .
>>
>> ===========
>>
>> The folks I saw Thursday and today have accidentally erased all  
>> their data while install 10.6.  Several years of photos and music  
>> and email and "who knows what else .." as I was not able to  
>> retrieve anything.
>>
>> In the state of panic on Wednesday morning, they dug up their  
>> Leopard 10.5.1 CD to do a "complete install"  over a failed 10.6  
>> installation.
>>
>> I was not their on Wednesday to witness how it was done .... but  
>> listening to the story  it seems that the Snow Leopard installer  
>> failed once, failed a 2nd time and then they went back into old  
>> boxes to find 10.5  installer DVDs to "go back to the way it was ..."
>>
>> I'm going to spare you the rest of the story ... but I can tell you  
>> that loss of precious personal data, or financial data or even your  
>> favorite songs that you have purchased on CDs or over iTunes can  
>> really be heartbreaking.
>>
>> Disk Warrior saw no data I could recover.  And since new 10.5.1  
>> data was written over the failed 10.6 install, the likelihood of  
>> getting Drive Savers to get anything back was slim and very  
>> expensive.
>>
>> Moving forward :
>>
>> 1. We installed 10.6 over the newly created 10.5.1 and began anew !
>>
>> 2. A blessing was cast upon us when they remembered that they had  
>> photos and music on an iPod Touch !!!!!  We got 2375 songs back   
>> back with Senuti ( $18 utility ) . That was a great moment amidst  
>> all other bad news.   Photos did not transfer over ... the Apple  
>> Store will look into this with them.
>>
>> 3.  Time Machine 1TB drive was installed !
>>
>> 4.  Office 2008 was installed and updated to 12.2.1
>>
>> 5. iLife '09 was installed an fully patched.
>>
>> 6.  Grief counseling and pep talk.
>>
>>
>> btw ... we installed the 10.6 compatible Epson R320 drivers from epson.com 
>>   .... they don't work !
>>
>> Researching the cause this weekend.
>>
>> I hope this story helps to educate and warn people ....
>>
>> Dave
>>
>>
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