[NPMUG] ALERT : Microsoft Office 2008 issues reported

Charles Firth charles at firthconsulting.com
Wed Sep 2 05:48:15 MDT 2009


I've been running Office 2008 on Snow Leopard for about a month with  
no problems.

The one thing I've noticed however:

After SP2 for Office 2008 (12.2.0) there's a critical bug in the  
software. Microsoft released a patch for it (12.2.1) and after the  
patch it works fine. However, sometimes Microsoft AutoUpdate doesn't  
detect this patch and will report your 12.2.0 Office as up-to-date.

So check your Office 2008 version and make sure you're at 12.2.1 or  
later. If you're at 12.2.0 and the updater says there's no new  
software availalble, manually go to www.microsoft.com/mac and download  
the 12.2.1 update.


On Sep 2, 2009, at 12:07 AM, Dave Sevick wrote:

> Microsoft Discussion Groups:
> Problems with slow downs, and possible font issues .....
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.mac.office&tid=63a41b23-119e-4a1c-b9cc-c3d3f41223b3&cat=en_US_121572df-97f7-480e-abff-bbefff045ff2&lang=en&cr=US&sloc=&p=1
>
> ============
> One of my clients writes tonight :
>
> "Dave,
>
> Thanks for the update. Unfortunately, my experience has not been a  
> good one with Office and Snow Leopard.  The biggest issue is that  
> Word crashes a lot (80% of the time) when I go to save a  
> document...particularly if I did an edit and try Save As.  The  
> document will save but the crash occurs and the warning message asks  
> if I want to send the info to Microsoft and tells me the data may be  
> lost.  So far, no lost data, just very annoying.  Also, I had Safari  
> crash once and I also got a random black/blue screen that wouldn't  
> wake up until I closed the laptop cover and reopened. "
>
> ============
>
> Although Microsoft says it is ready .......
>
> http://www.officeformac.com/blog/Ready-for-Snow-Leopard
>
>
> Ready for Snow Leopard?
> Aug 28, 2009 9:57 AM
>
> Hello from the Enterprise side of the MacBU! For those who may not  
> remember, I am a Sr. Product Manager focusing on the Enterprise  
> customer segment, and one of my favorite parts of my job is sitting  
> down with customers and talking about our plans, and getting input  
> and feedback from them based on their environments and business  
> needs. With our recent announcements, including the release of  
> Entourage 2008, Web Services Edition (http://www.officeformac.com/blog/A-New-Outlook-for-Mac-Office 
> ), and Apple’s release of Snow Leopard today, I’ve been quite  
> busy with these types of meetings. Folks are interested in Office  
> 2008 compatibility with Snow Leopard as well as learning more about  
> how to ensure their organizations have reliable Exchange support. I  
> thought I’d take a minute to post about some of the common  
> questions and hot topics that have come up during these conversations:
>
> Q. Are there any differences with Office 2008 for Mac running on  
> Snow Leopard vs. Leopard?
> A. Office 2008 for Mac is Snow Leopard tested and ready! Best of  
> all, with the launch of Snow Leopard, the bulk of the Word 2008  
> Spaces issues have been fixed after our collaborative efforts to  
> address the problem.
>
>
> Q. How does Entourage Exchange server support compare to Snow  
> Leopard Exchange Server support via Mail, iCal, Contacts?
> A. Entourage 2008, Web Services Edition offers the most complete  
> Exchange client on a Mac with overall improved e‐mail and  
> calendaring support for better reliability, compatibility and  
> security. Based on our six year history in delivering Exchange  
> support, we have spent time listening and working with our customers  
> to best understand their needs to provide the most complete Exchange  
> scenario with an integrated workflow between calendar, mail,  
> contacts, tasks, and notes. To date, we’ve seen great response from  
> customers on the Web Services Edition release, and are eager to  
> continue to get essential feedback from them that we can apply to  
> our new email application, Outlook for Mac.
>
>
> Q. What are the top requests that Enterprise customers request?
> A. Each customer and their environment are different, but there have  
> definitely been some consistent requests. The top one was delivered  
> in Entourage, Web Services Edition which was the ability to sync  
> your tasks, notes, and categories with Exchange Server. We’ve also  
> been asked to improve the SharePoint experience for Mac users to  
> allow for stronger cross platform collaboration, which drove the  
> release of our Document Connection tool that shipped with our  
> Service Pack 2 release, and we will continue to invest in SharePoint  
> for the next version.
>
> Some other features that are highly requested and have been  
> announced are getting rid of the single database that we have in  
> Entourage today, and deliver a file-based database. This will come  
> out with our Outlook for Mac release. Finally, we consistently get  
> requests for Information Rights Management support, which we will  
> deliver in the next release of the suite coming out Holiday 2010.
>
>
> Q. What does the MacBU have in store for the future?
> A. Well, I can ‘t really go into much more detail than has already  
> been announced, but we are continuing to listen to our customers and  
> are hard at work to deliver on the top requested features in our  
> core apps for the next version of Office for Mac (Word, Excel,  
> PowerPoint, and Outlook), and in connecting to our Microsoft server  
> and service products such as Exchange, SharePoint, and Office  
> Communication Server.
>
> As always, we are listening and we greatly value your input! Please  
> continue to submit feedback to us either through your account  
> representative or through our “Contact Us” page athttp://www.microsoft.com/mac/contactus. 
> mspx.  Stay tuned for more exciting news and details as we drive  
> towards the next version of Office for Mac!
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