[NPMUG] AT&T revises 3G S iPhone upgrade policy

[Beth McKee]

Unless you have a business account. I was given three different dates.  
One by my business rep, one by the 800 number and one by the person at  
the ATT store.

Sent from Beth McKee's iPhone

On Jun 17, 2009, at 8:57 PM, "Johnny Q" <johnnyq at gmail.com> wrote:

> Okay so to find out when your upgrade eligable just go to apple and  
> click on the new iphone then click buy. It will ask you info such as  
> phone number and social number then it will tell you when your  
> upgrade eliable date is and if it september or before that month you  
> qualify for the 200 upgrade any thing date after that you will have  
> to pay the 399.00 hope that clarifies things up a bit.
>
> On Jun 17, 2009, at 5:26 PM, Greg Simkins biz <gregsimkins at me.com>  
> wrote:
>
>> I had no idea when I am "upgrade eligible", but I found an FAQ that  
>> referred me to *639# on my iPhone which generated a text message  
>> telling me that I am eligible on 03/17/2010.  I complete my 2 year  
>> contract only 4 months later (I bought my 3G on opening day - July  
>> 11, 2008, I believe).  I have no idea what is the significance of  
>> March 17, 2010.  This whole upgrade policy still makes no sense to  
>> me.  I would think that both Apple & AT&T would want to curry the  
>> favor of loyal customers.
>>
>> So....no excitement here.  Move along.
>>
>>
>> On Jun 17, 2009, at 2:52 PM, Dave Sevick wrote:
>>
>>> http://www.tuaw.com/2009/06/17/atandt-revises-their-3g-s-iphone-upgrade-policy/
>>>
>>> AT&T revises 3G S iPhone upgrade policy
>>> by Tim Wasson on Jun 17th 2009
>>> It's no secret that I didn't mind AT&T's pricing of their 3G S  
>>> upgrades. However, 3G owners were upset that they were not offered  
>>> the same discounts as new customers or those who had not fulfilled  
>>> their two-year contracts.
>>>
>>> Well, good news for those 3G owners who are wanting to upgrade to  
>>> the 3G S. AT&T listened to your complaints and published an open  
>>> letter and YouTube video explaining that current 3G customers may  
>>> be given much better upgrade pricing when the 3G S launches. From  
>>> the open letter:
>>>
>>> "Beginning June 19, iPhone 3G customers [who are] eligible for an  
>>> upgrade in July, August, or September will get our best upgrade  
>>> price of $199 (16 GB) and $299 (32 GB)." This is definitely great  
>>> news for some 3G owners, as it bumps up the date when they can  
>>> upgrade for less -- however, if your discount date is past  
>>> September 30, you will still have to wait to get the best pricing.  
>>> Your upgrade-eligible date is based on both your contract age and  
>>> your service plan; the more money you spend with AT&T every month,  
>>> the sooner they will replace your phone.
>>>
>>> There is also good news for those of you who have already pre- 
>>> ordered the new iPhone: if the new eligibility window affects you,  
>>> AT&T will issue you a credit for the difference.
>>>
>>> Although I don't think that AT&T had to make this change in their  
>>> policy, it's encouraging to know they're listening to their  
>>> customers and making changes. Now that you're listening, AT&T, how  
>>> about getting on the ball with MMS and tethering?
>>>
>>>
>>>
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>>
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