[NPMUG] AT&T revises 3G S iPhone upgrade policy

[Dave Sevick]

http://www.tuaw.com/2009/06/17/atandt-revises-their-3g-s-iphone-upgrade-policy/

AT&T revises 3G S iPhone upgrade policy
by Tim Wasson on Jun 17th 2009
It's no secret that I didn't mind AT&T's pricing of their 3G S  
upgrades. However, 3G owners were upset that they were not offered the  
same discounts as new customers or those who had not fulfilled their  
two-year contracts.

Well, good news for those 3G owners who are wanting to upgrade to the  
3G S. AT&T listened to your complaints and published an open letter  
and YouTube video explaining that current 3G customers may be given  
much better upgrade pricing when the 3G S launches. From the open  
letter:

"Beginning June 19, iPhone 3G customers [who are] eligible for an  
upgrade in July, August, or September will get our best upgrade price  
of $199 (16 GB) and $299 (32 GB)." This is definitely great news for  
some 3G owners, as it bumps up the date when they can upgrade for less  
-- however, if your discount date is past September 30, you will still  
have to wait to get the best pricing. Your upgrade-eligible date is  
based on both your contract age and your service plan; the more money  
you spend with AT&T every month, the sooner they will replace your  
phone.

There is also good news for those of you who have already pre-ordered  
the new iPhone: if the new eligibility window affects you, AT&T will  
issue you a credit for the difference.

Although I don't think that AT&T had to make this change in their  
policy, it's encouraging to know they're listening to their customers  
and making changes. Now that you're listening, AT&T, how about getting  
on the ball with MMS and tethering?



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