[NPMUG] Comcast controls bandwidth starting October 1, 2008

[Dave Sevick]

This was passed on to me from a fellow Apple user ....


> Dear Comcast High-Speed Internet Customer,
>
> We appreciate your business and strive to provide you with the best  
> online experience possible. One of the ways we do this is through  
> our Acceptable Use Policy (AUP). The AUP outlines acceptable use of  
> our service as well as steps we take to protect our customers from  
> things that can negatively impact their experience online. This  
> policy has been in place for many years and we update it  
> periodically to keep it current with our customers' use of our  
> service.
>
> On October 1, 2008, we will post an updated AUP that will go into  
> effect at that time.
>
> In the updated AUP, we clarify that monthly data (or bandwidth)  
> usage of more than 250 Gigabytes (GB) is the specific threshold that  
> defines excessive use of our service. We have an excessive use  
> policy because a fraction of one percent of our customers use such a  
> disproportionate amount of bandwidth every month that they may  
> degrade the online experience of other customers.
>
> 250 GB/month is an extremely large amount of bandwidth and it's very  
> likely that your monthly data usage doesn't even come close to that  
> amount. In fact, the threshold is approximately 100 times greater  
> than the typical or median residential customer usage, which is 2 to  
> 3 GB/month. To put it in perspective, to reach 250 GB of data usage  
> in one month a customer would have to do any one of the following:
>
> * Send more than 50 million plain text emails (at 5 KB/email);
> * Download 62,500 songs (at 4 MB/song); or
> * Download 125 standard definition movies (at 2 GB/movie).
>
> And online gamers should know that even the heaviest multi- or  
> single-player gaming activity would not typically come close to this  
> threshold over the course of a month.
>
> In addition to modifying the excessive use policy, the updated AUP  
> contains other clarifications of terms concerning reporting  
> violations, newsgroups, and network management. To read some helpful  
> FAQs, please visit http://help.comcast.net/content/faq/Frequently-Asked-Questions-about-Excessive-Use 
> .
>
> Thank you again for choosing Comcast as your high-speed Internet  
> provider.
>
>


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Dave Sevick Consulting
Apple Certified Support Professional 10.5
Apple User Group Ambassador
Apple Recycling in Pittsburgh
Helping people use technology in Pittsburgh
Western PA, WV, OH, MD ... Since 1988

724.779.0099 mobile/office
dave at davesevick.com
http://www.davesevick.com
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