[NPMUG] Question for the list

[Paul Furiga]

Hi folks,

I wanted to follow up with everyone on the list regarding the two problems I
shared recently.

First, many thanks to those of you who hit me off-line with ideas,
especially Peter Carras and Dick Henderson, who wrote me several times and
shared great ideas on my Norton/Symantec problem.

I am still working on the Windows problem, but here is what I learned on
Norton/Symantec:
* Apparently, because I am a long-time Mac user and migrated user accounts
from a PowerPc machine to Intel along the way, remnants of Norton/Symantec
programs (SystemWorks and NAV) remained ³buried² in my Library and System
folders. 
* For some strange reason, while transferring my user accounts to my latest
Intel machine using FireWire (as I have done several times in the past),
some of these random elements were ³turned on² once again.
* Running Norton uninstallers DID NOT remove the random elements.
* These files WERE NOT seen by Spotlight.
* Using a Console log, I identified some of the pieces.
* Ultimately, I had to go through Library and System carefully to remove
some folders and files. I DO NOT like opening the hood of my Mac and ripping
off random pieces of the engine, but that¹s essentially what it came down to
in the end.

I will report later on my Windows conversion experience (see below).

As an aside, I think there¹s consensus on the list that the latest Jobs
announcement was not a big deal, but I must tell you I was calling Apple
support in the last few days following the announcement and have experienced
something I have never have before with regard to call volume ‹ not a long
wait time, but complete DISCONNECTION on multiple occasions. Very strange.

In any case, with all the help I got, I have to say that once again, the
value of this list and the people on it has been personally demonstrated to
me. Thanks for your help, everyone.

Paul


On 9/8/08 8:06 PM, "Paul Furiga" <paul.furiga at wordwritepr.com> wrote:

> Hi folks,
> 
> As I have several times before, I just migrated all my data from a previous
> Mac to my newest. All went well, except for two strange (and right now,
> seemingly minor) problems. Any advice most appreciated!
> 
> 1. Windows, which was installed on my previous machine (a MacBook with the
> Intel chip of course), went into a folder called ³Files from . . . ³ and
> appears no longer to be operational. I have not ³experimented² to see why this
> is the case for fear of mucking something up. I have AppleCare and can
> certainly call them but thought I¹d try the list first. See attached image I
> ³grabbed.² 
> 2. Another problem that¹s reared its head ‹ every time I plug in my jump drive
> or iPod, a virus scan program starts up. It seems to me to be some lost
> remnant of some version of a Norton program, but I cannot find it anywhere on
> my machine and I am reluctant to start hacking and whacking at preference
> files and such. Nothing in applications, nothing pops under recent items when
> it runs ‹ nothing in system preferences. VERY strange. Image also attached.
> 
> Guidance on either of these most appreciated!
> 
> Paul


-- 
Paul Furiga, ABC
President
WordWrite Communications LLC
10475 Perry Highway Suite 104
Wexford, PA 15090-9213
www.wordwritepr.com
paul.furiga at wordwritepr.com
http://www.linkedin.com/in/paulfuriga
724.935.7580 (office)
724.935.7808 (fax)
412.427.0597 (cell)

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